Your privacy matters to us. At Sonica, one of our main priorities is protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you use our website, AI music generation tools, API, WhatsApp-assisted generation, payment flows, and related services.
1. Information We Collect
1.1 Personal Information
Email address when provided voluntarily or used for account authentication.
Name and contact information provided during account creation, support requests, or profile setup.
Payment information processed securely through payment providers. Sonica does not store full payment card details on its own servers.
Account details, authentication records, credit balance information, and purchase history needed to operate the service.
Prompts, lyrics, generation settings, generated track metadata, and support messages submitted through Sonica.
1.2 Usage Data
IP address and approximate location derived from network information.
Browser type, browser version, device type, operating system, and language preferences.
Pages visited, features used, generation events, time spent, referring pages, and interaction logs.
Diagnostic logs, API usage data, error reports, security events, and performance information.
2. How We Use Your Information
We use collected information for:
Providing, operating, and improving Sonica services.
Creating, processing, saving, and delivering AI-generated music and related outputs.
Managing accounts, sign-in sessions, credits, purchases, and billing support.
Processing transactions through payment providers.
Communicating with you about service updates, account activity, support requests, and legal notices.
Analyzing usage patterns to improve user experience, reliability, safety, and product quality.
Preventing fraud, abuse, prohibited content, security incidents, and violations of our Terms.
3. Cookies and Tracking
We use cookies and similar tracking technologies to:
Remember your preferences, including language and session settings.
Keep you signed in and protect account security.
Understand how users interact with Sonica.
Improve website functionality, performance, and product flows.
4. Data Security
We implement appropriate technical and organizational security measures designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. No online service can guarantee absolute security, so users should protect account credentials and avoid submitting sensitive personal data in prompts.
5. Third-Party Services
We may use third-party services for:
Payment processing.
Analytics and product measurement.
Authentication and account infrastructure.
Email, messaging, and support communication.
Cloud hosting, storage, database, and AI processing infrastructure.
These providers may process limited information only as needed to provide services to Sonica, comply with legal obligations, prevent abuse, or support product functionality.
6. Children's Privacy
We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately so we can take appropriate action.
7. Your Rights
Depending on your location and applicable law, you may have the right to:
Access your personal data.
Correct inaccurate personal data.
Request deletion of your personal data where applicable.
Opt out of marketing communications.
Request information about how your data is used, subject to applicable law.
8. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify users of significant changes by posting the new policy on this page or through other reasonable communication channels. Continued use of Sonica after updates means you acknowledge the revised policy.
9. Contact Us
If you have questions about this Privacy Policy or want to exercise privacy rights, contact us at support@sonica.ai.
